卖家支持岗位职责
现如今，岗位职责的使用频率呈上升趋势，岗位职责可以明确每个人工作职责是什么内容，该承担什么样的工作、担当什么样的责任、如何更好的'去做、什么是不该做的等等。相信很多朋友都对制定岗位职责感到非常苦恼吧，以下是小编为大家整理的卖家支持岗位职责，仅供参考，欢迎大家阅读。
韩语电商卖家支持专员 韩领科技 韩领网络科技(上海)有限公司,coupang,韩领 seller support associate
team description
under the principle that the seller's success is coupang's success, we support the seller's sales activities to ensure that the seller provides good products and experiences to the customer.
efforts are made to provide an environment where the seller can solve the inconvenience at once, and further, the seller can solve the problem on its own.
key responsibilities:
supports channel-specific (calls, online, etc.) seller's sales activities
resolve the seller's request for support immediately or through collaboration with relevant departments
improve pre-diagnosis, processes and systems of vendor inconvenience based on call data
establish a framework that enables the seller to solve the problem on their own based on the seller's experience
basic qualifications:
customer-centric mind and smooth communication skills
chinese and korean bi-lingual proficiency
preferred qualifications:
customer service majors
qualifiers for customer service
customer / seller counseling experience
ecommerce service industry experience
